Orders will be packed with care in Eco Friendly rigid mailers.

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When will my order ship?

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Processing time is 3 to 5 business days and an additional shipping delivery is 3 to 5 business days (domestic). Fast delivery is not guaranteed. I am a one person team with a full time job so how soon I get out your order depends on how busy I am.

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Can I schedule a pick up instead?

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Yes! If you are local we can schedule a pick up. Processing times

are still 3 to 5 days but you will not have to wait for shipping.

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Do you ship internationally?

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Yes.

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Why is shipping to my country so expensive?

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Shipping anything internationally is expensive. Unfortunately I cannot control the rates and do my best to keep my order shipments as low as possible.

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When will my order arrive?

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If you are in the US give 1 to 2 weeks for your package to arrive. If you are international, please allow up to 4 to 5 weeks. The postage I use is inexpensive so it can take longer than expected. If it has been longer than the allotted time, please contact me with your order number and full name. You can use my contact form located at

the bottom of my website.

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Something is missing or extra in my package

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My bad! These things happen and I would be more than happy to get your what you ordered! You can use my contact form located at the bottom of my website and send me your full name, order number and the item you are missing. I will resend your item. 
 

My package came damaged or I believe it is missing

 

Please contact me with your order number and full name if something is damaged or missing. I will do my best to refund or resend any order. My packages offer tracking so I can sometimes track down where your package might be. You can use my contact form located at the bottom of my website.

 

I ordered a painting/original piece and it got lost in transit. Can I get a refund?

 

Unfortunately I do not offer refunds on original, custom or commission pieces. 

 

I got my shipping confirmation a while ago and my order still hasn’t arrived…

 

I’m sorry for the delay. I’m more than happy to help track down your package. Please contact me with your order number and full name. You can use my contact form located at the bottom of my website.

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